Privacy Policy
This Privacy Policy (referred to as the "Policy") outlines the manner in which ChatB, identified as "we," "us," or "our" throughout this Policy, as the creator of the mobile application (referred to as the "App"), gathers Information during your utilization of the App. Additionally, this Policy elucidates how we utilize and disclose the Information obtained from you, along with detailing your rights concerning said Information.
1. Acceptance
Prior to utilizing or accessing our Services, we kindly request that you carefully review the policy. By acknowledging and accepting this Privacy Policy, you consent to our acquisition, retention, utilization, and revelation of your Information as delineated in the subsequent sections. It is important to note that should you hold any objections to the contents of this Privacy Policy, it is imperative that you refrain from utilizing the Service.
2. Amendments to this Policy
We will inform you about any modifications to this Privacy Policy by publishing the revised terms on the Service or via the email address we have on record. By choosing to continue using the Service subsequent to the posting of these changes, you acknowledge your acceptance and adherence to the updated Policy. For the most recent update date of this Policy, please refer to the information specified under "Last Modified" at the beginning of this Policy. Should you disagree with the alterations, it is advised that you promptly cease utilizing the Service.
Moreover, we may furnish you with "just-in-time" notifications or supplementary details regarding the data collection, utilization, and sharing practices associated with specific aspects of our Service. These notifications may offer supplementary insights into our privacy practices or additional choices pertaining to the processing of your information.
3. Information We Collect
A. Cookies & Similar Tracking Technologies. We use “cookies” and similar tracking technologies to collect information about your use of the Service. For example, we collect information about the way you interact with features on our App, how long you spend on certain pages, and whether you received an error message on our Service. For more information, please check this privacy policy of the relevant services.
B. Device Information. We collect information about the device you use to access or use our Service. For example, we may collect the following information from your device: the type of device you use (e.g., mobile, auto, a smart home device, etc.); your advertising Identifier (“IDFA” or “AdID”); network connection type (e.g., Bluetooth, WiFi, 3G, 4G, LTE, etc.); operating system and version (e.g., iOS, Android or Windows); language settings in your mobile device; and your mobile service carrier.
Complete details on each type of personal data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
4. How We Use the Information We Collect
We utilize the information obtained via the Service to enhance our comprehension of the usage patterns concerning our products, applications, and services. Your personal information will solely be employed in accordance with the terms outlined in this Policy or as previously disclosed to you prior to the commencement of such processing.
In the event that you believe our processing of your information is contradictory to the original purposes for which it was collected, or if it exceeds the scope of your consent, you have the option to restrict us from utilizing your personal information for said processing. However, please note that by imposing limitations on how we process your information, certain portions or the entirety of the Service may become unavailable to you.
We describe how we use your personal information below:
A. Advertising. This type of service allows user data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Application, possibly based on User interests. This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below. Some of the services listed below may use Cookies to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Application. For more information, please check the privacy policies of the relevant services. In addition to any opt-out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.
Service Provider:
MoPub (MoPub Inc.) MoPub is an advertising service provided by MoPub Inc.
Admob (Google LLC) Admob is an advertising service provided by Google LLC.
Meta Audience Network is an advertising service provided by Meta, Inc.
Personal Data collected: Cookies; Usage Data.
B. Analytics. The services contained in this section enable us to monitor and analyze web traffic and can be used to keep track of User behavior.
Analytics collected directly (this Application)
This Application uses an internal analytics system that does not involve third parties.
Personal Data collected: Cookies; Usage Data.
Google Analytics for Firebase (Google LLC)
Google Analytics for Firebase or Firebase Analytics is an analytics service provided by Google LLC..
Firebase Analytics may share Data with other tools provided by Firebase, such as Crash Reporting, Authentication, Remote Config or Notifications. The User may check this privacy policy to find a detailed explanation about the other tools used by the Owner.
This Application uses identifiers for mobile devices and technologies similar to cookies to run the Firebase Analytics service.
Users may opt-out of certain Firebase features through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Firebase related sections of this privacy policy, if available.
Personal Data collected: Application opens; Application updates; device information; first launches; geography/region; number of sessions; number of Users ; operating systems; session duration; Usage Data.
C. Infrastructure monitoring. This type of service allows this Application to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved. Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this Application.
Service Provider: Crashlytics (Google LLC). Crashlytics is a monitoring service provided by Google LLC.
Personal Data collected: geographic position; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service.
D. The service of hosting and backend infrastructure serves the function of storing data and files which facilitate the operation and distribution of this Application, as well as providing a pre-existing infrastructure to support certain aspects or components of this Application. A number of these services operate through servers that are geographically dispersed, making it challenging to ascertain the precise location where Personal Data is being stored.
Service Provider: Amazon Web Services (AWS) (Amazon Web Services, Inc.). Amazon Web Services (AWS) is a hosting and backend service provided by Amazon Web Services, Inc.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Also, the user’s personal data may be used for legal purposes by us in court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
5. Security
We utilize security measures that conform to industry standards in order to safeguard against the loss, misuse, or alteration of information within our control. However, it is important to note that no method of transmitting data over the Internet can be entirely secure and guaranteed to be 100% impervious to unauthorized access. Consequently, we cannot offer any assurances or warranties regarding the security of information you transmit through or on the Service, and you do so at your own risk.
6. Transfers of Your Information
If you choose to use the Service or provide your information to us, your information may be transferred to, processed and maintained on servers or databases located outside of the country or jurisdiction where you are located, including the United States. Such countries may have laws that are less protective than the country in which you reside. If you do not want your information transferred to or processed or maintained outside of the country or jurisdiction where you are located, you should not use the Site or Service.
If you reside in the European Economic Area (“EEA”), United Kingdom (“UK”) or Switzerland, please see Section 16 below.
7. Third Party Links
Our Service may include links to third party websites or social media services. We do not control how such third parties collect, use, share or secure your personal information. Please read the privacy policies and settings on the third-party websites and social media services to ensure you are adequately informed how your personal information is handled.
8. Do Not Track
A “Do Not Track” signal is a preference you may set on your browser, but we do not respond to Do Not Track signals.
9. Retention
Personal data shall be processed and stored as long as required by the purpose they have been collected for.
Therefore:
Personal data collected for purposes related to the performance of a contract between us and the user shall be retained until such a contract has been fully performed.
Personal Data collected for the purposes of our legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by us within the relevant sections of this document or by contacting us.
We may be allowed to retain personal data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, we may be obligated to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.
10. Special Information for California Residents
Under California law, individuals who are residents of California and use the Site or Service have the right to request and receive, once per year and free of charge, a notice from us that outlines the categories of personal information (if any) we shared with third parties, including our corporate affiliates, for their direct marketing purposes during the previous calendar year. If you are a California resident and wish to obtain a copy of this notice, kindly reach out to us using the contact information provided in the "How to Contact Us" section. When making your request, please indicate that you are seeking a "California Privacy Rights Notice." Please allow up to thirty (30) days for a response.
Please note that we are not required to erase or otherwise eliminate content or information if:
other state or federal laws require us or a third party to maintain the content or information;
the content or information was posed, stored, or republished by another user;
the content or information is anonymized so that the minor cannot be individually identified;
the minor does not follow the instructions posted in this Privacy Policy on how to request removal of such content or information; and the minor has received compensation or other consideration for providing the content.
Further, nothing in this provision shall be construed to limit the authority of a law enforcement agency to obtain such content or information.
11. Special Notice to Individuals in the European Economic Area, Switzerland and/or the United Kingdom
This section only applies to individuals that access or use our Service while located in the European Economic Area, Switzerland and/or the United Kingdom (collectively, the “Designated Countries”) at the time of data collection. We may ask you to identify which country you are located in when you use some of the Services, or we may rely on your IP address to identify which country you are located in.
When we rely on your IP address, we cannot apply the terms of this section to any individual that masks or otherwise hides their location information from us so as not to appear located in the Designated Countries. If any terms in this section conflict with other terms contained in this Policy, the terms in this section shall apply to users in the Designated Countries.
A. Our Relationship to You. ChatB is a data controller with regard to any personal information collected from individuals accessing or using its Service. A “data controller” is an entity that determines the purposes for which and the manner in which any personal information is processed. Any third parties that act as our service providers or are otherwise acting on our behalf are “data processors” that handle your personal information in accordance with our instructions.
B. Legal Bases for Processing Your Personal Information. We describe our legal bases for processing throughout this Policy. Below is a list of the purposes described in our policy with the corresponding legal bases for processing:
Users have given their consent for one or more specific purposes;
provision of Data is necessary for the performance of an Agreement with the User and/or for any pre-contractual obligations thereof;
processing is necessary for compliance with a legal obligation to which the Owner is subject;
processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, we will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
C. Your Individual Rights. We provide you with the rights described below when you use our Service. If you would like to exercise your rights under applicable law, please contact us at KatherineMighty29@outlook.com Please note, we may seek to verify your identity when we receive an individual rights request from you in order to ensure the security of your personal information.
Right to Withdraw Your Consent. If we ever asked for your consent to process your personal information, you have the right to withdraw your consent at any time. A withdrawal of consent will not affect the lawfulness of our processing or the processing of any third parties based on consent before your withdrawal.
Right of Access. Upon your request, we will provide you with a copy of your personal information in our files without undue delay and free of charge, unless we permitted by law to charge a fee. Your access may be limited to the extent it would adversely affect the rights and freedoms of other individuals.
Right to Rectification (or “Correction”). You may request to correct or update any of your personal information in our files. We may provide you with the ability to update some or all of your personal information directly via the Services.
Right to Erasure (or the “Right to be Forgotten”). Upon your request, we will erase any of your personal information in our files that: is no longer necessary in relation to the purposes for which it was collected or otherwise processed; was collected in relation to processing that you previously consented to, but later withdrew such consent; or was collected in relation to processing activities to which you object, and there are no overriding legitimate grounds for our processing.
Right to Restriction. You have the right to restrict our processing of your personal information under certain conditions. During the time which restriction of processing applies, we will only process your restricted personal information with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest. We will inform you if or when the restriction is lifted.
Right to Object. You may object to our processing at any time and as permitted by applicable law if we process your personal information on the legal bases of: consent; contract; or legitimate interests. We may continue to process your personal information if it is necessary for the defense of legal claims, or for any other exceptions permitted by applicable law.
Data Portability Right. If we are processing your personal data based on a contract with you or your consent, or the processing is automated, you have the right to request your personal information in a structured, commonly used, and machine-readable format. You can also ask us to directly transfer your personal data to another "controller," where technically feasible, unless this right adversely impacts the rights and freedoms of others. This right applies only to personal data that you have provided to us.
Notification to External Parties. When we fulfill your requests for correcting (or rectifying), deleting, or restricting the processing of personal data, we will notify other external parties handling the relevant personal data unless it is impossible or requires disproportionate effort. If requested, we will disclose the identities of such external parties.
Automated Individual Decision-Making and Profiling. You have the right not to be subject to decisions based solely on automated processing, including profiling, which significantly affect you legally or otherwise, unless an exception applies under the law.
Limitations on Individual Rights Requests. We may limit your individual rights requests in the following circumstances:
When access denial is mandated or permitted by law
If granting access would negatively impact the privacy of others
To safeguard our rights and properties
In cases where the request is frivolous or burdensome
Transfer of Your Personal Data. We transfer your personal data with appropriate safeguards as allowed by data protection laws. Specifically, when transferring your data outside the Designated Countries, we have established contractual provisions with third parties to whom the data is transferred. These transfers rely on legal mechanisms like Standard Contractual Clauses or our collaboration with U.S.-based third parties certified under the EU-U.S. and Swiss-U.S. Privacy Shield Framework.
Right to Lodge Complaints. If you believe that we have infringed or violated your privacy rights under applicable law or this Policy, please contact us at KatherineMighty29@outlook.com so that we can work with you to resolve your concerns. You also have a right to lodge a complaint with a competent supervisory authority situated in a Member State of your habitual residence, place of work, or place of alleged infringement.
12. How to Contact Us
Please also feel free to contact us at KatherineMighty29@outlook.com if you have any questions about this Privacy Policy.